Store Help

Payments

Payments are handled through Paypal and Stripe. You may pay with either a credit card or a Paypal account. You do not need a Paypal account to pay with a credit card.

Delivery

All patterns in the store are downloads. Please be aware of this!

Printed patterns are still available, but there are additional printing and shipping costs beyond the price of the pattern. I handle printed requests by custom order so the correct amount of postage is charged.

If you haven’t received your downloads within 24 hrs, please send a message. Mailed orders usually take about a week or more, depending on the shipping crisis.

Pattern Replacements

The store allows unlimited downloads now. If you have trouble with saving the downloads on your computer, please send a message to info@theflossbox.com

Selling items made from patterns

Unless otherwise noted in the pattern pack, you may sell ten items made from a pattern, then please purchase a new copy. Thanks!

Privacy

The Floss Box values your privacy, so there are no ads, no tracking cookies and no “Like” buttons on this site. Also financial info, or passwords are NOT stored by this site. By using this site you are agreeing to the cookies stored on your computer.

Contact

Feel free to send any questions, comments, or photos of completed works to info@theflossbox.com. The Floss Box is always happy to hear from you!

Contact

Questions or comments?

Please send them to info@theflossbox.com

Scroll to Top